Last updated on July 12th, 2023 at 10:41 am
Zoom meetings became the most popular way to meet in 2020, and their convenience has made them a new staple of our everyday lives. Meetings that once required hours of travel can now take place from your living room or office. Even as some companies begin to return to their corporate offices, virtual meetings show no signs of slowing down. The ease of use and accessibility features like live interpretation services make Zoom meetings a valuable asset for all businesses.
Zoom meetings make it easy to include interpretation services in any meeting, webinar, or presentation. But using virtual meeting rooms can present their fair share of challenges, which companies and organizations must account for in advance to run a meeting smoothly.
In this interpretations services blog, we go step by step through everything you need to know about adding Zoom interpretation to your next meeting.
If you need a video walk-through on setting up interpretation services in your Zoom account, JR Language has developed a video with instructions. Follow along with our instructional video in YouTube
JR Language is a language solutions company that offer professional interpretation services on site and remotely. For zoom interpretation we provide consecutive interpreters and simultaneous interpreters. Please call with your requirements and we will help you set the meeting with interpretation services that will support your multilingual meeting.
To use the Zoom interpretation feature, an individual or business must have an eligible account, including Business, Education, Enterprise, or Pro Account + Webinar add on. The interpretation feature can be activated on the account level by contacting the Zoom Support team and used as a feature in meetings or webinars.
Once the meeting has started, the host can turn on interpretation, and assign the role. The professional interpreters accept the role and add a new audio channel. The participants can choose their desired language channel and easily hear the interpreted version of the meeting. For sign language interpretations, the interpreter will appear on the screen next to the original presenter
It sounds simple, but there are many tech complications that can easily pop-up along the way if you’re not prepared in advance. As a professional interpretation company, JR Language is well-versed in using and providing Zoom interpretation services.
Go to Zoom.com to create an account and choose your account level. Free accounts can always participate in meetings, but only paid accounts are able to access the interpretation feature. You’ll need a:
After having the appropriate account type, you can download the app to your desktop, phone, or tablet.
To activate live interpretation on your Zoom account, you need to contact their support team. It may take up to 3 days to be activated, so plan in advance to be sure you have enough time before meeting that needs interpretation services.
Once you’re signed into Zoom on desktop, click Settings on the left side bar. Scroll down to the In Meetings (Advanced) section and enable Language Interpretation. Zoom has 9 default languages, including:
You can add more languages by clicking on the (+) symbol and finding it in the dropdown menu.
Planning is the key to success for remote interpretation in multilingual meetings. Reach out to a professional interpretation agency, like JR Language, once you know interpretation services are needed. For the quoting and planning, you’ll need to provide:
Additionally, you should always indicate if you’re new to Zoom interpretations so we can provide additional set up and meeting guidance.
To schedule a remote interpretation on a meeting:
These instructions are the same for scheduling a webinar, but first you would click Webinarà Schedule a Webinar.
The minutes before a meeting or webinar goes live is often when issues occur. To avoid common problems, all meeting hosts and panelists should sign in on the desktop version of Zoom, not the app. Everyone must sign in with the email that the Zoom invite was sent to.
To start the meeting:
Attendees will get a notification that interpretation services are available with the option to choose a language channel. Interpreters are easy to identify in the attendees list because they have a flag next to their name.
During the meeting, the interpreter will hear the original meeting audio but the participants on the language channel will hear the translated audio for that language. Participants will hear the interpreter at 80% volume and the original audio at 20% volume. If the participant does not wish to hear the original audio, they may select to mute original audio from the interpretation button.
To end the interpretation, the host must click Interpretation in the meeting control and select End.
There are a few nuances with using Zoom interpretation services to be aware of.
It is always a good practice to test the meeting setup and the interpreter’s channel before the participants join. Before the pressure of having the participants waiting, you will have time to fix any issues, test the interpreters’ channels and incorporate any change needed in the setup.